Privacy Policy
This Privacy Policy explains how Gheorghica Integrative Health Solutions collects, uses, stores, and protects personal data when you use the website raduhealth.ch and when you contact us through the forms available on the website.
We treat personal data with care and responsibility. Data is processed in accordance with the Swiss Federal Act on Data Protection and, where applicable, the General Data Protection Regulation of the European Union.
1. Controller
Responsible for data processing:
Gheorghica Integrative Health Solutions
Kraftstrasse 15
8044 Zürich
Switzerland
UID: CHE 174813545
Email: [email protected]
Phone: +41 76 270 67 03
2. What data we collect
When you use the contact form, we collect the following information:
- Name
- Email address
- Phone number
- Message content
Answers to consultation related questions included in the form
We only collect the data that you choose to provide.
When you browse the website, technical data may also be processed automatically:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referrer URL
This data is used to maintain security, stability, and performance of the website.
3. Purpose of data processing
Personal data is processed for the following purposes:
- To respond to your inquiry
- To assess whether and how we can support your request
- To communicate with you about services
- To improve website performance and usability through aggregated analytics
- To ensure technical security and prevent misuse
We do not sell personal data. We do not use your data for automated decision making or profiling.
4. Legal basis for processing
Data is processed based on the following legal grounds:
- Your consent when you submit the contact form
- The necessity to take steps at your request prior to entering into a contract
- Legitimate interest in maintaining the security and functionality of the website
- Legal obligations where applicable
You can withdraw consent at any time by contacting us.
5. Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies and similar technologies to collect information about how visitors use the website. This information may include IP address, device information, pages visited, and interaction behavior.
IP anonymization is enabled where technically possible. Data is processed for statistical purposes to understand how the website is used and to improve user experience.
You can prevent tracking by adjusting your browser settings or by refusing analytics cookies through the cookie banner.
Further information about how Google processes data can be found in Google’s privacy documentation.
6. Use of Google reCAPTCHA
We use Google reCAPTCHA to protect the website and contact forms against abuse and automated submissions.
reCAPTCHA analyzes user behavior based on various signals such as IP address, mouse movements, time spent on page, and device information. This processing is necessary to protect the integrity and security of the website.
The use of reCAPTCHA is subject to the privacy policy and terms of Google.
7. Cookies
The website uses cookies for the following purposes:
Essential cookies required for basic functionality
Analytics cookies for understanding website usage and performance
You can manage or withdraw your consent for non essential cookies at any time via the cookie banner or through your browser settings.
A separate Cookie Policy page provides more detailed information.
8. Data storage and hosting
The website is hosted with Bluehost on servers located within the European Union.
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
Data submitted through the contact form is stored only for as long as necessary to handle communication and any resulting professional relationship, unless longer retention is required by law.
9. Data sharing
Personal data is not shared with third parties except in the following situations:
Technical service providers involved in website operation such as hosting and security services
Providers of analytics and anti spam services such as Google Analytics and reCAPTCHA
Legal obligations where disclosure is required by law
All service providers are selected with attention to data protection compliance.
10. Your rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing in certain situations
- Withdraw consent at any time
- Request restriction of processing
- Request data portability where applicable
Requests can be sent to [email protected]
. We respond within a reasonable timeframe and in accordance with legal requirements.
If you believe that your data is being processed unlawfully, you also have the right to lodge a complaint with the competent supervisory authority.
In Switzerland, this is the Federal Data Protection and Information Commissioner.
11. International data transfers
Some technical service providers such as Google may process data outside Switzerland or the European Economic Area. In such cases, appropriate safeguards are applied by those providers, including standard contractual clauses approved under applicable data protection frameworks.
12. Changes to this Privacy Policy
This Privacy Policy may be updated if legal requirements or technical circumstances change. The current version is always available on this website.